i honestly think that...
...people working in banking either can't be bothered with their jobs or are completely ILLITERATE.
this is the 2nd time i've requested for an international transfer and they, ROYAL BANK OF SCOTLAND... have messed it up again... and guess what? i'll have to call them to tell them that THEY screwed it up AGAIN... and i so hate the time-difference...
pathetic.
*if only there were a DeutscheBank everywhere... they were most professional... even in wee little tuebingen... sigh.
// UPDATE:
it appears that my request addressed to the manager never arrived to his attention... whoever took the authority to process the request is also quite incapable of reading the type of transfer i've requested. the additional mis-handlings previously experienced were brought up to his knowledge and i also expressed my dwindling confidence in their services... i expect the undue charges be rectified *of course*... to which i am sure he was surprised... so what if it might just be a student account... we have every right to proper professional conduct from banks. in the end, even waiving all charges will not help to resurrect any good opinion of their banking quality... they will have to prove that such stupidity will not occur again... but of course they couldn't even guarantee this the previous time.
i truly hate playing the cop...
posted by ~overacuppa~ on Thursday, 8 December, 2005 at 16:59 hrs
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