i went to Glasgow yesterday to the Home Office Public Enquiry Office to have my entry permit transferred into my new passport and spotted a grave mistake on the sticker on my way home; although i did browse over it upon collection, none of the details were explained in full and the fonts were tiny -- 1 of the 3 lines of details to the right seemed dodgy: it is weird that if i should be Female and from SGP that what seems to be potentially a birthdate coding is clearly wrong!. my phonecall this morning confirmed my suspicion. this is most unacceptable for a Governmental department dealing with Immigration! it's not as if my date of birth wasn't printed clearly enough, it is on 2 front covers! not only am i stated to be born a month earlier (i am no april girl!) on the sticker, i now have to travel that horrendous hour to (and back from) Glasgow yet again to see the manager to get things straightened out and there's no guarantee i get a travel reimbursement. they have absolutely no right to incur charges on people when their precision and services lack the professionalism that is expected from the immigration department of the United Kingdom! i am not impressed. this is utterly crap.
posted by ~overacuppa~ on Tuesday, 16 November, 2004 at 11:13 hrs
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